Credit Card Refund

Credit Card Refund

This manual is for credit card return through the N41, it only allows you to return Credit card transactions which you have already been settled.

Note: CC transactions which have not yet been settled will be voided instead of refunded.

  1. Please create “Return Authorization” by the invoice number.

                – For this process please refer the “How to create a Return Authorization” manual.

  1. Click “Create C.M” button from the RA

  1. Click “Auto Apply CM to AR Adj. (REFUND)

  1. Select Payment method from the drop down [1]

   Input the “Reference no.”(You can find the reference number from the receive payment screen)[2]

                   – If the reference no. is incorrect, the transaction will not be processed.

   Check the appropriate “Credit Memo” [3]

   Click “Select” button [4]

  1. Click “Yes” for refund. If you want to give a blind credit, click “No” then you can edit the refund amount.

  1. After the transaction is done successfully, you will get the receipt from receipt printer. Also you will see the summary for the related transactions.

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