Credit Card Refund
This manual is for credit card return through the N41, it only allows you to return Credit card transactions which you have already been settled.
Note: CC transactions which have not yet been settled will be voided instead of refunded.
- Please create “Return Authorization” by the invoice number.
– For this process please refer the “How to create a Return Authorization” manual.
- Click “Create C.M” button from the RA
- Click “Auto Apply CM to AR Adj. (REFUND)
- Select Payment method from the drop down [1]
Input the “Reference no.”(You can find the reference number from the receive payment screen)[2]
– If the reference no. is incorrect, the transaction will not be processed.
Check the appropriate “Credit Memo” [3]
Click “Select” button [4]
- Click “Yes” for refund. If you want to give a blind credit, click “No” then you can edit the refund amount.
- After the transaction is done successfully, you will get the receipt from receipt printer. Also you will see the summary for the related transactions.
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