How to issue Refund

How to issue Refund



How to issue REFUNDSteps





  1. Go to Customers > Refund on N41 Navigation

  1. OR

  1. Go to Customers > Credit Memo and find the Credit Memo which you would like to issue Refund for

  1. Click Refund button





  1. Check the Credit Memos which you want to issue Refund for. You can select multiple Credit memos

  1. Select Payment Method and type Pay.Reference





  1. If the Payment Method is not Credit Card, Save and Payment. The task is completed. The Payment Method code may vary according to your company setup.

  1. If the Payment Method is Credit Card, the Credit Card transaction window will pop up.

  1. N41 will highlight the Credit Card which the original Sales transaction occurred.

  1. Click Refund button





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