How to create Credit Memo [Cloud]

How to create Credit Memo [Cloud]

How to create Credit Memo – Cloud

 

First locate the “Credit Memo” under “Customers

 

 

Click on “Create CM” located on the top right-side of the screen

 

Search the “customer” for the credit memo.

Credit memo could be created by the “style by invoice”, “invoice”, or “style”.

If “Return Authorization” has been created, enter it in the RA#.

 

Once you have added a style or invoice for the credit memo, make sure you select an option from “warehouse”, “RA reason”, and “Damage Reason”.

Only select “RA reason” if Return Authorization has been created.

If not, just leave “RA reason” blank and select an option for “Damage reason

 

If a warehouse in the “warehouse” dropdown has been selected, the style will be added back to inventory.

If “damage” is selected, it will NOT be added back to inventory.

 

When everything is selected and filled out, click save to finalize and create the credit memo.

To ensure the credit memo has been created, make sure there is a number instead of the wording “Create CM”.

 



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