Creating Return Authorization (RA)

Creating Return Authorization (RA)


1.​​ Go​​ to​​ Customers​​ [1]

 ​​ ​​ ​​​​ Click​​ Return​​ Authorization​​ [2]

 ​​ ​​​​ ​​ Click​​ New​​ [3]

 ​​ ​​ ​​​​ Select​​ Customer​​ from​​ the​​ drop​​ down​​ [4]

2.​​ Click​​ “Add​​ Style​​ by​​ Customer​​ Invoice.​​ [1]

 ​​ ​​ ​​​​ Select​​ Style/Color​​ you​​ want​​ to​​ create​​ RA​​ for.​​ [2]

You​​ may​​ choose​​ multiple​​ Style/Color​​ using​​ Ctrl​​ or​​ Shift​​ key.

You​​ can​​ search​​ Invoice​​ number.​​ [3]

 ​​ ​​ ​​​​ Click​​ “Select”​​ [4]

 ​​ ​​ ​​ ​​ ​​ ​​ ​​​​ Then​​ the​​ Style/​​ Color​​ and​​ Quantity​​ will​​ be​​ populated.​​ 

3.​​ Edit​​ the​​ quantity​​ and​​ price​​ if​​ necessary.

4.​​ If​​ you​​ want​​ to​​ add​​ Style/Color​​ manually,​​ 

 Click​​ “Add​​ Style”​​ [1]​​ 

 Select​​ Style/Color​​ [2]

 Enter​​ Quantity

5.​​ Select​​ the​​ RA​​ Reason​​ from​​ the​​ drop​​ down

 ​​ ​​ ​​​​ Select​​ and​​ enter​​ all​​ necessary​​ information​​ (RA​​ Date,​​ Cancel​​ Date,​​ Memo,​​ etc.)

 

6.​​ Click​​ Save

 The​​ RA​​ number​​ will​​ be​​ generated​​ when​​ RA​​ has​​ been​​ saved

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