How to use [EDI 832 File Sending]
1. Go to EDI > EDI 832 File Sending on the left menu.
2. Choose ‘OPENTEXT’ on Customer filter.
For other filter conditions, please see below.
2-1. ‘Production’ will be selected from the ‘Production/Test’ dropdown list,
2-2. ‘Add’ will be selected from the ‘Purpose’ dropdown list for default.
In the ‘Purpose’ dropdown list, there are 3 options: Add, Change and Delete.
a. Add – Select this option when you are creating a new entry (default).
b. Change – Select this option when updating an existing entry in OpenText and set the ‘UPC Included’ dropdown list to ‘Only Sent’.
c. Delete – Select this option when removing UPCs from OpenText and set the ‘UPC Included’ dropdown list to ‘Only Sent’.
2-3. the checkbox of 'Check 832 Rule' will be checked,
2-4. the checkbox of 'Include Price' will be checked,
If we don't want Price information to be uploaded to GXS Catalogue, please uncheck the checkbox.
You can change the default value of the checkbox in the System Option.
2-5. ‘Only Not Sent’ will be selected from the ‘UPC Included’ dropdown list.
If you want to send the ones already sent, please choose 'Only Sent'.
After updating the filter values, please click the Refresh button.
3. Check all the UPCs to be transmitted, then click the ‘Create 832 File’ button. The system will generate the EDI file for the transaction on the server.
4. The screen will close automatically, and a brief report titled ‘832 UPC to Be Sent by EDI’ will be displayed for the selected items.
5. Click the ‘SEND’ button at the bottom to transmit the file. Then, the server will send the file to the OpenText website in a few minutes automatically, where the UPCs will be uploaded and made available for the customer to view.
If you don't want to send it, please click the 'CANCEL' button. The file will be deleted from the server.
6. To verify that the UPCs have been uploaded successfully, navigate to Data Management > EDI Management Console on the website ‘GXS Catalogue’. The console will display the document status.
7. Also, if the number under ‘Error Processing’ (Data Management > Error Processing) is greater than 0, it indicates that there are errors in the uploaded file that need to be reviewed. The errors must be resolved so that customers can view the UPCs in the catalogue. Please click the menu to view the error details. Once you click the Date/Time, it will show you the ‘Error Type’ with description. You can see the more detailed error description by clicking the ‘Error Type’.
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